Changing your refrigerator water filter should be easy, but sometimes, you may encounter some issues. In this blog, we’ll review some common refrigerator water filter problems and how to troubleshoot each one.
Common Installation Mistakes
Here are a few common installation mistakes that could cause putting your new filter to go less than smoothly:
- The protective cap has not been removed from the new filter. Before installing your new refrigerator water filter, remember to remove any protective caps from it.
- Failure to flush the new filter. This is an important step that many forget. Flushing your new filter helps remove air bubbles from the water line and clears your filter of any carbon media that may have come loose during shipping. Want more information? Check out our blog, How to Flush Your Refrigerator Filter.
- For base-grill filters, don’t throw away the reusable knob; you may need it later!
Concluded that the common problems listed above aren’t the problem? It’s time to troubleshoot!
The refrigerator does not dispense water after replacing the filter
If this happens, the water filter most likely did not snap into place. If you feel that it is, and you’re still having issues, it could be the water valve leading to the refrigerator.
To check, re-install the old filter. If water comes out of the old filter and not the new one, then there is a problem with the new one and not the water valve. If water does not come out of the old or new filter, the problem is with the water valve.
Water is dripping or leaking out of the dispenser.
Remove the fridge filter and re-fit it into the refrigerator with a sharp twist to lock it into position.
If the drip continues, it could be improperly fitting system parts or a loose water line connection. Here’s how to troubleshoot:
- Shut off the Water Supply: Turing off the water supply will prevent continued leakage and ensure safety.
- Check the Connections: Inspect all fittings and connections. A loose-fitting part could be the problem.
- Tighten Up: If you’ve found a loose part, tighten it securely.
- Call a Professional: If the leak continues, it’s time to call a repairman to help identify the issue.
Water flow is irregular.
If this happens, there is likely still air in the lines. When this happens, press down on the dispenser lever for 2 minutes until the water flows freely. If this does not fix the issue, it might mean that you need to replace the water tubing. Need replacement parts? Filters Fast carries a wide selection of appliance parts for your convenience.
Difficulty with removing or installing the filter
Sometimes, all you need is a little force. For removal, the problem is sometimes pulling the filter down and out. Try rocking the filter sideways while pulling it down; this should work.
TIP: Remove the top shelf from the refrigerator, as its sudden release could damage it. For installation, apply more force and keep turning to lock it into position.
Water tastes different
Refrigerator water filters do not affect water taste because they reduce chemicals and contaminants. However, you may notice a difference in taste. The older the fridge filter you are replacing, the more likely you will see a taste difference. Installing a new filter will improve the taste because it is now under more significant (and more effective) filtration.
Filter seems clogged
Your refrigerator water filter may not last the industry standard of 6 months. This depends on your water quality and usage.
If your water pressure starts to slow, your filter could be clogged. First, check the system’s valve to ensure it’s not affecting the water pressure. If you have a faulty valve, replacing it should fix the issue.
Have you noticed a sudden drop in water quality? Conduct a water test to determine what might be wrong. You can do this with an at-home water test or ask your municipal water source supplier for that information.
However, poor water quality can still occur even if your water filter works properly. A common culprit is water pipes. Broken or deteriorating pipes can cause blockages and degrade water quality. In that case, it’s best to call a plumber to investigate and fix the issue.
Replacing your refrigerator water filter every six months is the best way to ensure you have filtered water continuously. If you are experiencing issues, consult your owner’s manual. If the problem persists, contact the refrigerator or filter manufacturer.
Do you have any troubleshooting tips for changing your refrigerator filter that you’d like to share? Feel free to leave them in the comments below.
Related articles:
How to Change Your Refrigerator Water Filter
Flushing Your Refrigerator Water Filter: How and Why You Should Do It
Resetting Your Refrigerator Indicator Light
Brandon says
Hello Karen, thanks for reach out to us. It sounds like it may be a manufacturing issue, so it’s recommended to contact them or consult the refrigerator manual. If you need assistance, please contact [email protected].
Karen Wiles says
Bad taste after installing filter and FIltersFast promptly replaced. Received the replacement filter and after a few weeks, having the same problems with taste. Have used these filters for years without problems but need to know if it is a manufacturing problem or if I need to order a different brand.
Katie says
Dianna,
Thank you for reaching out to us. This not something that we’ve heard about happening before. It sounds like this could very well be a manufacturing issue since it starts working again once you change the filter. We would suggest reaching out to the maker of your fridge to see if they can offer a solution. Please let us know if you have any other questions!
Dianna says
Our ice quits working in the refrigerator about every month. As soon as I change the filter it starts back up. This is a $50 charge every time. Is there a reason why it is having to be changed so often. On the package it days 4 to 6 months.
Katie says
William,
Thank you for reaching out to us. It may take up to 24 hours before the first batch of ice is ready. If after this period ice is still not being produced, we would recommend removing the filter and inspecting it along with the insertion point for any possible obstructions. If none are found please reinstall and ensure a proper seal is made. For technical support please reach out to the refrigerator manufacturer directly.
Katie says
William,
Thank you for reaching out to us. It may take up to 24 hours before the first batch of ice is ready. If after this period ice is still not being produced, we would recommend removing the filter and inspecting it along with the insertion point for any possible obstructions. If none are found please reinstall and ensure a proper seal is made. For technical support please reach out to the refrigerator manufacturer directly.
William L.Rogan says
Replaced with new filter, water runs ok , ,icemaker not operating
William L.Rogan says
replaced filter with a new replacement ,the icemaker is not working but the drinking water is running. Freezer is running ok.
Katie says
Rudy,
Thank you for reaching out to us. Mechanically, the filter may be able to last longer. However, it is recommended to change most carbon filters at a maximum time-frame of 6 months. The reason behind this is that carbon can harbor bacteria over time. Changing it at a maximum time-frame of 6 months should help prevent this from occurring.
Katie says
Gerald,
Thank you for reaching out to us. We would recommend checking the water supply line to the refrigerator to ensure there are no kinks or unnecessary bends that may be restricting flow. It is also recommended to give the refrigerator a few hours to let the reservoir in the refrigerator fill completely before dispensing large amounts of water. Besides this, it is possible another refrigerator component may need replacement. We would recommend reaching out to the refrigerator manufacturer for troubleshooting support.
Katie says
Randal,
Thank you for reaching out to us. We are sorry to hear that is not functioning as intended. If that was purchased from http://www.filtersfast.com please reach out to our Customer Experience team at [email protected].
Katie says
Joe,
Thank you for reaching to us. It can take 24 hours before the first batch of ice is made. If it has been longer than this; we would recommend removing the filter and inspecting it, along with the insertion point, for any possible obstructions. If none are found it is possible you may have a defective filter. Please reach out to the vendor for a replacement.
Katie says
Rodney,
Thank you for reaching out to us. We have shared your comments with our Customer Support team and they should be in touch with you shortly.
Katie says
Michael,
This is good to know! Thanks for sharing!
Katie says
Lawrence,
Thanks for sharing!
Katie says
Mark,
Thanks for sharing!
Rudy Avadikian says
I’ve used my water filter for more than 8 months with no significant reduction in flow. Is it still filtering properly or is the filtering capability reduced?
Michael Randisi says
Clogged filter will cause problems with ice maker
Rodney k Voisine says
I had a 10% discount on a e-mail that was posted before I even placed my order #10940938 which she was into my account it should of been picked up since I was a returning customer
Gerald Blaylock says
After changing my G.E. frig filter the water comes out more slowly than before. It occurred with a previous filter by another supplier and also your filter. What is the cause? I have taken it out and drained it but no change.
Randal Sheppard says
When I buy your fridge filter, the little door that covers the filter won’t close I have a Whirlpool side by side! Your filter number WF 537. When I buy the Whirlpool it closes! I have to prop a bottle of juice or something to hold it down, but it still won’t shut and catch.
Lawrence Deringer says
I had problems replacing my filter located at the bottom of my refrigerator like taking the old one out , water going everywhere and difficulty pushing the new one in. I re-read the manual and discovered that I needed to shut off the ice maker by lifting the arm up. The old filter came right out and the new one snapped right in with no problems.
Mark says
For Maytag and some other brands, if you replace the filter and suddenly have very low flow, check out this solution. Worked perfectly for me. The manufacturers need to fix this, but until then, we have a workaround. https://www.youtube.com/watch?v=_yTOZZgLjGQ
joe says
what about icemaker not making ice after filter change?any ideas?