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Common Refrigerator Filter Problems Explained

September 16, 2019 by Katie 20 Comments

Changing your refrigerator water filter is easy but can come with a set of challenges. We’ve done some research and pulled together a list of common issues that can arise when replacing your refrigerator water filter and how you can troubleshoot each one.

Have some troubleshooting tips for changing your refrigerator filter that you’d like to share? Feel free to leave them in the comments below. Did we miss something? Let us know and we’ll gladly add it in!

woman getting water out of fridge

Common Installation Mistakes

Here are a few common installation mistakes that could cause the installation of your new filter to go less than smoothly:

  1. Protective caps not removed from your new filter. Prior to installing your new refrigerator filter, remember to remove any protective caps from it.
  2. Failure to flush the filter. Many forget to do this, but it should never be forgotten. You can find out how and why to flush your filter here.
  3. For base-grill filters, don’t throw away the reusable knob, you may need it later!

Concluded that the common problems listed above aren’t the problem? It’s time to troubleshoot!

Refrigerator not dispensing water after replacing the filter

If this happens, then the water filter is most likely not snapped in all the way. If you feel that it is, and you’re still having issues, it could be the water valve leading to the refrigerator. To check, re-install the old filter. If water comes out of the old filter and not the new filter, then there is an installation problem with the new filter and not the water valve. If water does not come out of the old or new filter, then the problem is with the water valve.

Smiling boy and girl drink clean water at home

Small drip or leak after installing the filter

Remove the fridge filter and re-fit it into the refrigerator with a sharp twist to lock it into position.

Water Flow is Irregular

If this happens, there is likely still air in the lines. Press down the dispenser lever for 2 minutes until the water starts to flow freely.

Difficulty with removing or installing the filter

Sometimes all you need is a little extra force. For removal, the problem is sometimes pulling the filter down and out. Try rocking the filter sideways while pulling down, this should work. TIP: Remove the top shelf from the refrigerator as its sudden release could cause damage. For installation, apply more force and keep turning to lock into position.

Water tastes different

Refrigerator water filters cannot add anything to the taste of water as they only remove chemicals and contaminants from your water. The older the fridge filter is that you are replacing, the more likely you are to notice a taste difference as your drinking water is now under greater (and more effective) filtration.

Water filter appears to be clogged before it’s time to be replaced

Depending on your water quality and usage, your refrigerator water filter may not last the full 6-months (this is the industry recommended standard). If your water flow starts to slow, your filter could be clogged and will probably need to be replaced. Of course, if you have experienced a sudden drop in water quality (could be caused by several different factors/situations) it is best to determine exactly what is wrong by conducting a water test. You can do this yourself or ask your municipal water source supplier for that information.

woman drinking water from refrigerator

Related articles:

How to Change Your Refrigerator Water Filter

Flushing Your Refrigerator Water Filter: How and Why You Should Do It

Resetting Your Refrigerator Indicator Light

 

Reader Interactions

Comments

  1. Katie says

    October 7, 2019 at 4:06 pm

    William,

    Thank you for reaching out to us. It may take up to 24 hours before the first batch of ice is ready. If after this period ice is still not being produced, we would recommend removing the filter and inspecting it along with the insertion point for any possible obstructions. If none are found please reinstall and ensure a proper seal is made. For technical support please reach out to the refrigerator manufacturer directly.

  2. Katie says

    October 7, 2019 at 4:06 pm

    William,

    Thank you for reaching out to us. It may take up to 24 hours before the first batch of ice is ready. If after this period ice is still not being produced, we would recommend removing the filter and inspecting it along with the insertion point for any possible obstructions. If none are found please reinstall and ensure a proper seal is made. For technical support please reach out to the refrigerator manufacturer directly.

  3. William L.Rogan says

    October 7, 2019 at 11:36 am

    Replaced with new filter, water runs ok , ,icemaker not operating

  4. William L.Rogan says

    October 7, 2019 at 11:27 am

    replaced filter with a new replacement ,the icemaker is not working but the drinking water is running. Freezer is running ok.

  5. Katie says

    October 4, 2019 at 1:27 pm

    Rudy,

    Thank you for reaching out to us. Mechanically, the filter may be able to last longer. However, it is recommended to change most carbon filters at a maximum time-frame of 6 months. The reason behind this is that carbon can harbor bacteria over time. Changing it at a maximum time-frame of 6 months should help prevent this from occurring.

  6. Katie says

    October 4, 2019 at 1:25 pm

    Gerald,

    Thank you for reaching out to us. We would recommend checking the water supply line to the refrigerator to ensure there are no kinks or unnecessary bends that may be restricting flow. It is also recommended to give the refrigerator a few hours to let the reservoir in the refrigerator fill completely before dispensing large amounts of water. Besides this, it is possible another refrigerator component may need replacement. We would recommend reaching out to the refrigerator manufacturer for troubleshooting support.

  7. Katie says

    October 4, 2019 at 1:24 pm

    Randal,

    Thank you for reaching out to us. We are sorry to hear that is not functioning as intended. If that was purchased from http://www.filtersfast.com please reach out to our Customer Experience team at [email protected].

  8. Katie says

    October 4, 2019 at 1:23 pm

    Joe,

    Thank you for reaching to us. It can take 24 hours before the first batch of ice is made. If it has been longer than this; we would recommend removing the filter and inspecting it, along with the insertion point, for any possible obstructions. If none are found it is possible you may have a defective filter. Please reach out to the vendor for a replacement.

  9. Katie says

    September 30, 2019 at 2:22 pm

    Rodney,

    Thank you for reaching out to us. We have shared your comments with our Customer Support team and they should be in touch with you shortly.

  10. Katie says

    September 30, 2019 at 2:02 pm

    Michael,

    This is good to know! Thanks for sharing!

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